We Deliver 7 days a week | Call Us Now 0451 546 007

Terms of service



Hi,

Blossom by daisy (ABN 76642417150) is committed to providing exceptional quality, craftsmanship and customer service to its customers.

If you require assistance in any shape or form please email us at hello@blossombydaisy.com.au or give us a call on 0451546007

Kindly look here for the Online Store Timings: Monday to Sunday 7am- 2pm

About our blossoms

Everyday we create new blossom with different type of seasonal flowers. We have the same arrangement for the day in different sizes. You can choose different colour of vases and glass jar. Please note the images are for reference only. Always check our blossom of the day before placing the order. If you place your order in advance we make sure you will get the best combination of that day.

 

About Payment and Ordering

Our prices are inclusive of GST and are clearly displayed on each product. Prices may change from time to time without prior notice but will be clear for you to see before you purchase.

Your delivery fee will be calculated at the check out page. These delivery prices are subject to suburb. 

We accept online payments via Visa, Mastercard, Amex, Paypal.

This store is in Australia and prices displayed are in Australian dollars AUD  

You are welcome to place your order for Same Day Delivery and also for delivery in advance. For same day delivery please place you order by 2pm (Monday-Friday) on the desired delivery day for it to be guaranteed. And for Saturday & Sunday, please order before 12pm for the same day delivery

Substitutions

We design each and every floral order in an unique manner. Utilising our experience in colour matching, design and presentation as gifts for you. We use premium flowers straight from our suppliers. Using different types of flowers and foliage within your colour palette selected. This allows us to create our arrangements and bouquets all beautifully different.

Delivery

Same day delivery guaranteed, when your order is placed by 1:00pm (Melbourne time) Monday to Friday. And for Saturday & Sunday, please order before 1pm for the same day delivery

For business addresses, we will deliver before 5pm

For school and hospital addresses, we will attempt to deliver to the specified details provided. However, it is quite common that the flowers will be delivered to the front desk or reception and from there are directed to the recipient by the happy staff members of the facility. We are happy to deliver to all schools before 3pm if you place the order before 12 pm and hospitals but cannot take responsibility if they do not collect or are not delivered from there. As most wards don't allow delivery personnel into rooms and schools do not allow delivery personnel into the school. 

Our drivers will attempt delivery of the flowers to the intended recipient. If the recipient is not available at the time of delivery, our drivers will leave the flowers in a safe location near the front door. If there appears to be no safe space to leave the flowers and/or gifts our driver will attempt to contact the recipient or sender to re-arrange delivery. If the need of a re-delivery occurs, there will be an additional delivery fee applied. This will need to be paid in full to Blossom by daisy prior to re-delivery. We will make every attempt to accommodate you and help where we can.

We do ask when you fill in recipient details that you take your time and double check the address and details are correct. This will help eliminate extra costs in re-deliveries. As we can not take responsibility for mistakes made when filling in delivery details.

All we desire is to deliver your beautiful flowers and gifts to the recipient on the day and time you have intended.

Timed Deliveries

Blossom by daisy will make every attempt to accommodate your request, but timed deliveries cannot be guaranteed other than the AM and PM selections. However we will try our hardest to accommodate to your needs. Call in advance to organise preferred delivery time.

Public Holidays

Blossom by daisy is closed on public holidays; these dates should be unavailable on the delivery calendar. If your order does by chance slip through, you will be notified that your order will be executed the following business day. 

Valentines Day/Mothers Day

Due to the a very high volume of orders for these two days, no timed or AM and PM selection for deliveries are accepted for Valentines Day and Mothers Day. All orders to business addresses will be delivered by 5pm. Home addresses will be delivered by 6pm.

We suggest that you place your order in advance for Valentines Day and Mothers Day so that you are not disappointed. 

Items with Alcohol

Businesses selling limited quantities of liquor as part of a floral arrangement or gift basket are exempt where:

  • the sale is part of a florist's business or the business of a person selling gift baskets
  • the quantity of the liquor is not more than 2L and, if the liquor includes spirits, the quantity of spirits is not more than 1L
  • the floral arrangement or gift basket must be delivered as a gift to an adult other than the purchaser of the floral arrangement or gift basket
  • the gift is to be delivered to a place other than the business where the sale was made
  • the total value of the liquor and the container in which it is supplied is not more than 75% of the gift's sale price
  • the liquor was purchased on a retail basis.

Alcohol delivery is subject to State liquor laws. You must be 18 years or older to order or receive alcoholic beverages. Other licensing or delivery restrictions apply. We only accept orders for alcohol when ordered as an add on to another product.

Please be mindful when ordering a hamper or a collection of items with alcohol, the recipient must be 18yrs+ and the recipient must be home to collect the delivery from our driver.

Cancellations & Changes

Changes to orders can be accepted 24 hours prior to the delivery day. We are unable to offer a refund on the day of delivery as the flowers and gifts will already be in preparation or transit.

To make any changes to orders please call 0451546007.

- Thank You, please contact us if in case of anymore queries